Prescription Information

Repeat Prescriptions

Prescription requests require two working days to process. Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

Emergency Prescriptions

If you have completely ran out of your repeat prescription, please click on the following link to request for a limited emergency supply of the medicine. 

You will only be able to request for an emergency prescription for medicines that appear in your Repeats. 

Emergency prescriptions – NHS 111 

OTC (over the counter) Medicines

Over the counter medicines leaflet

Electronic Prescription Services

From Monday 2nd March 2020, GP’s will be sending all prescription via EPS.  This means that patients without an EPS nomination will have their prescriptions signed and sent electronically.

Patient will be given a Token with a scannable barcode instead of a signed FP10.  The legal prescription is always the electronic prescription.  Pharmacy will need to scan the token to retrieve the prescription from NHS Spine and ensure it is still valid. 

Changes to Repeat Prescription Ordering

In Leicester City we are moving away from “third-party ordering” (pharmacists ordering on behalf of patients). This means that most patients would have to order their repeat prescriptions directly through their GP practice, and not their high street or internet pharmacy or appliance contractor.

Exceptions should be made for vulnerable patients who would not easily be able to order prescriptions themselves.

Ending “third-party ordering” will help to ensure that excess medicines are not being ordered. This brings the city into line with the rest of Leicestershire and Rutland, where a similar change has previously been made.

Repeat Prescriptions

If you have regular medication for a condition, that your doctor is aware of, you can periodically collect a repeat prescription from the practice without having to make an appointment. Repeat prescription requests can be made by the following ways:

By Post / In Person

You can send in a printed request slip (available from the practice, which shows the medication you are taking) to the practice by post or in person.
Please allow two working days before collection of your prescription, to allow it to be checked and signed by your doctor.

Chemist Ordering

You can set up an ordering and collection service with chemists within the practice area. For more information please speak to the chemists directly.


If you have an online account you can order your repeat prescriptions online via the link at the top of this page.  Please speak to our reception staff for more information on setting up an online account which can also be used for booking appointments and viewing a summary of your medical record information and, if approved, your detailed coded record.

We request 48 hours notice to issue a repeat prescription. 

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25
  • If you will need to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.  The charge for a single prescription item is £9.65, whereas a three month PPC will cost you £31.25 and a 12 month PPC £111.60.

There is further information about prescription exemptions and fees on the NHS website

Allergies or Food Preferences

Any prescriptions issued to patients by GP’s are in good faith, if you have any allergies or food preferences it is your responsibility to let the GP know, as the Prescriber issues medicines based on the active ingredient and is not aware of most of the other additives in the tablets/syrups. This then requires you to take the responsibility to confirm from your local pharmacy of other ingredients present in the tablets/syrups which are in line with your practices or allergies.