Suggestions & Complaints

Friends and Family Test

You can also leave feedback based on your visits and appointments to the medical centre.  Please access the Friends and Family  page.


If you have any suggestions to improve the service provided by Enderby Medical Centre, please either complete a Friends and Family test, or provide your comments to the Practice Manager or the Patient Services Team.


If you are unhappy with any service or with any member of the practice team and would like to complain:

  • First talk the problem through with the Practice Manager or a Senior Patient Services Advisor.
  • Put your concerns in writing to us so that we can investigate and write to you to resolve your concern.
  • We will investigate your concerns and respond to you accordingly.

Complaints Leaflet